We hope that you love your purchase from Eden Ashram. If for any reason you are not completely satisfied with your purchase we accept returns within 21 days of the original purchase. Merchandise must be unworn, unwashed and in its original packaging with all tags attached.
U.K returns for exchanges or for store credit are FREE using our Tracked Return service. There is a £5.00 charge for refunds to original payment to cover return shipping costs that will be taken from the refund amount.
To process a return please just log in to our return portal HERE and complete your return details. Once your request has been approved you will receive an email with your Return Authorisation number and return details.
Refunds will be made in the form of original payment within 7 days of receiving the goods back in our warehouse.
Please note that it can take up to 10 working days for funds to show back on your account.
Original shipping charges are non-refundable. E-gift cards cannot be returned or refunded.
Currently we only offer exchanges for U.K customers. International customers will need to return their items and place a new order for any alternative item.
If you do not see an answer to your question above, please send us an email to: firstname.lastname@example.org. We’d love to hear from you!
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