We hope that you love your purchase from Eden Ashram. If for any reason you are not completely satisfied with your purchase we accept returns within 21 days of the original purchase. Merchandise must be unworn, unwashed and in its original condition with all tags attached.
We offer FREE return shipping for U.K customers.
Christmas Gift Extended Terms
If you are purchasing an item as a gift we are happy to extend our return policy to allow exchanges or a gift card to be issued on returned items purchased between 20th November - 25th December 2020. If you need to process an extended terms exchange please email customer services BEFORE 15th January 2021 at email@example.com and we will process the request for you. For all standard returns please use link below.
To process a return please click HERE and complete your return details. Once approved you will receive an email with your Return Authorisation number and return details.
Refunds will be made in the form of original payment within 14 days of receiving the goods back in our warehouse.
Original shipping charges are non-refundable. E-gift cards cannot be returned or refunded.
Currently we are only able to process exchanges for U.K customer orders only. International customers wishing to exchange their items will need to return their current order for a refund and make a new order for any exchange items.
If you do not see an answer to your question above, please send us an email to: firstname.lastname@example.org. We’d love to hear from you!